It sounds like the user configuration is bad. Please try removing the user configuration folder. Please note that after deleting the user configuration, there are user settings, such as panel position and saved jsapi commands, will be removed or reset so you might want to save the important files you want to reserve in user configuration before removing the user configuration folder.
1. Quit Flash.
2. Delete the following folder:
Win 7 and Vista: HD:\Users\<username>\AppData\Local\Adobe\Flash CS5
Win XP: HD:\Documents and Settings\<username>\Local Settings\Application Data\Adobe\Flash CS5
Mac: HD:/Users/<username>/Library/Application Support/\Adobe\Flash CS5
3. Relaunch Flash and see if it fixes the problem.
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